Customer Area

Meet Andrew Dutton

Having spent over 25 years in the industry in both senior commercial and operations roles, I was delighted to join NSS in 2017 to lead their high-performance operations team. Having worked for large corporate competitors of ours, I am proud to work for a highly respected company which has carved out such an important niche within our industry. A longstanding and value lead franchise operation that places Franchisees front and centre, and supports them in maximising their profitability

The beauty of the NSS offering is that our organisation is small enough to care about the little things that are so important to our Franchisees, whilst being large enough and backed by a heavyweight ex-corporate team, with decades of experience and contacts, to provide the high-level quality support and supply chain benefits that our Franchisees demand.  And with a national offering, whether your property search is in Newcastle or Newquay, we offer the same level of quality across the board.

I am passionate about helping our Franchisees build profitability and service levels through comprehensive supplier engagements, high-performance operational team creation and in constantly driving internal quality standards forward. For me, resting on one’s laurels is never an option.

If you want to learn more about NSS and from Andrew, you can contact him at