Customer Area

Taylor & Emmet

As long ago as 2005, the law firm of Taylor Emmet (TE) in Sheffield was the leading light in the local conveyancing market, a position it still holds some 17 years later.  Having used several search providers previously, TE were keen to source a supply that could be relied upon to provide both excellent service and an element of control that gave the conveyancing teams an advantage in the market.

TE created Outward Searches Ltd., which became a franchisee of NSS. John Outram was a director of both businesses and immediately saw the strategic advantage that owning a search business would give the law firm.

John says:

“Outward was a complete success. We immediately had control over our whole search supply. We had confidence in the search agents, as they underwent extensive training, and NSS supplied ongoing mentoring, compliance and support. This meant we could prioritise search requests when required, we could make additional enquiries without incurring additional costs for our clients and, most of all, Outward became an extremely profitable subsidiary business “

After 15 years the partners of TE opted to renew their franchise for a further 10 years to continue the fantastic benefits of owning a NSS Search franchise.